All Machines manufactured by Tandem Lawn Industries have a 1 year warranty from the date of purchase. 
No Refunds. Once assesed machines with factory faults will be sent to our factory and repaired at no cost
Machines damaged or broken due to the owners neglegence are not covered by the warranty.
We highly recommend that you join our Loyalty Programme called "The Lawn Club", BU REGISTERING YOUR MACHINE. Not only will you get discounts on future purchaces but your machines will be also be registered, so in the unlikley event of you needing a replacment or even if you need parts we would have all the details on file. Making it a simple process.